Privacy Policy

At Douglas Genealogy we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We do update this Policy from time to time so please do review this Policy regularly.

References to Douglas Genealogy or mean Andrew Douglas and any genealogical activities owned, managed or run by Andrew Douglas. Hosting services are provided to Douglas Genealogy by iDAQ. For the purpose of the Data Protection Act 1998 our data controller is Andrew Douglas.

1. Information We Collect

In operating our website we may collect and process the following data about you:
1.1 Details of your computer and your visits to our website and the resources that you access, including, but not limited to, IP address, browser type, traffic data, location data, weblogs and other communication data.
1.2 Information that you provide by filling in forms on our website, such as when you registered for information or purchase our services.
1.3 Information provided to us when you communicate with us for any reason. This may include personal information about yourself (such as date of birth and details of your family members) that are required to carry out genealogical research.
1.4 Other information in the public domain (on other websites or held in archives) concerning individuals found in the course of our genealogical research services.

2. Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our genealogical research services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us, relating to our services.
3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our website, such as improvements or service changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.
3.5 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

4. Storing Your Personal Data

4.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
4.2 Data that is provided to us is stored on our secure server.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
4.4 All information gathered and processed by Douglas Genealogy is held in the United Kingdom. In the course of providing our genealogical research services it may be necessary for us to provide information to other countries including outside of the European Economic Area (for example to obtain birth registration documents). By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

5. Disclosing Your Information

5.1 Where applicable and appropriate to providing services to you, we may disclose your personal information to any employee of Douglas Genealogy.
5.2 We may also disclose your personal information to third parties:
5.2.1 Where we are legally required to disclose your information.
5.2.2 In connection with any legal proceedings or prospective legal proceedings.
5.2.1 Where we sell any or all of our business and/or our assets to a third party.
5.2.3 To establish, exercise or defend our legal rights (e.g. for fraud protection and reducing credit risk).

6. Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

7. Access to Information

Douglas Genealogy is registered with the Information Commissioner’s Office (registration number Z2434069). The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

8. Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at